San José, Costa Rica. April 14, 2021. Awarded by the International Trade Center (ITC) as the world’s best Investment Promotion Agency for three years in a row, the Costa Rican Investment Promotion Agency (CINDE), has recently launched its new website, a digital experience for investors aimed at Industry 4.0 investments along with Costa Rica’s attraction of investment with a purpose to impact the triple bottom line: people, planet, and prosperity.

• The company has also introduced its ILab, a program designed to help candidates learn English to work with bilingual accounts. 

San Jose, Costa Rica, March 24, 2021. Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) technology and solutions, announced today the opening in March and April of 2021 of 1,000 new jobs in Costa Rica in sales and technical support for technology and senior property management companies. 
 
During a visit to the company, Costa Rican President Carlos Alvarado noted that this growth shows that the country is building long-term relations with investors. For him, this new expansion - which represents a significant number of immediate new jobs - is evidence of the confidence large companies have in Costa Rica.
 
“We have a country-commitment to continue promoting the conditions needed to attract investment, and we are pleased to have partners such as Concentrix that boost candidates’ capacities, giving them more hiring opportunities in quality companies. I reaffirm our commitment to continue driving human talent development and bilingualism to take full advantage of the job opportunities created by the knowledge economy,” stated President Alvarado.
 
“Costa Rica is consolidating itself as a strategic site for us, so in 2021 we will be on a constant lookout for staff in several cities. The level of job commitment and the quality customer service we found in this country led us to reinforce the local operation. We decided, at a critical moment in employment, to offer concrete solutions for reactivating the economy and open up jobs with the best market conditions,” affirmed Juan Pablo Guzmán, country leader for Concentrix.
 
As additional support for those wishing to work for Concentrix, the company has designed ILab, a program that helps candidates gain confidence in the use of English, giving them the possibility of being hired for bilingual accounts. Anyone with a B1 level can participate in a three-week training course of four hours a day, at no cost, helping them reach the B2 level required by the company. This initiative, launched in November 2019, has already graduated 90 people, of which 68% have started to work at Concentrix. 
 
Foreign Trade Minister Andrés Valenciano expressed his excitement, stating, “In 2005, Concentrix decided to opt for Costa Rica and its human capital. Today we see with great pride how this company continues to grow, trusting in this country and creating wellbeing. The news of 1,000 new job openings, which will mean formal job opportunities for Costa Ricans, demonstrates that, despite being a small country, Costa Rica has world-class talent.” 
 
Finally, he added, “Moreover, the ILab will be a valuable tool that will help train employees in English. Ongoing learning is essential for us to be able to tackle the challenges of the 4.0 revolution. It enables us to stay at the forefront in topics of interest, grow as individuals, and continue contributing to society. My sincerest congratulations and gratitude for continuing to choose our country.”
 
Eric Scharf, president of CINDE’s Board of Directors, commented, “Costa Rica has become the quintessential strategic partner for companies seeking technological convergence environments that answer to the needs of industry 4.0. Concentrix is an example of this and today, with 1,000 more jobs added to its local operation, it confirms that Costa Rican human talent has the necessary resilience to respond to the new challenges faced by companies. In Costa Rica, 134,000 Costa Rican jobs depend on multinational companies such as Concentrix.”

In addition to the 1,000 new jobs, Concentrix is also seeking people for professional and executive positions such as:

• With the opening of its first office in San José, AWS strengthens customer relationships and supports the expansion of cloud computing in Costa Rica.
• AWS will invest in the local market by hiring highly trained engineers, network specialists, and account managers, among other roles.

San José, Costa Rica – February 25, 2021 –Amazon Web Services, Inc. (AWS), a company of Amazon.com, Inc. (NASDAQ: AMZN), announced the opening of its new San José, Costa Rica office, to support the rapid adoption of cloud computing within Costa Rica.
 
Local AWS representatives will work to support organizations of all sizes, from startups to some of the oldest and most established companies in the nation, including those in the public sector, as more Costa Rican companies transition to the AWS cloud. As part of this expansion, AWS also plans to hire highly skilled professionals in sales, marketing, and technical engineering roles; these positions will be based in Costa Rica.
 
The new location will pull together a local group of account executives, solution architects, partner managers, support personnel, and other functions, so that customers can engage directly with AWS – in their local environment, in their native language. This openness is further evidence of AWS’s global growth and the company's continued investment in helping organizations migrate their movements and activities to the cloud. If you would like more information on working with AWS in Costa Rica, please visit https://aws.amazon.com/en/
 
When AWS first launched in Central America, Costa Rican organizations were among the first to adopt its cloud services. Established customers in Costa Rica are now using AWS to run everything from development and test environments to Big Data analytics – from mobile, web and social applications to enterprise-level applications and mission-critical workloads. Among its local clients, AWS now serves some of the best-known and fastest-growing companies in Costa Rica, including Banco LAFISE, Fujitsu, and Snap Finance.
 
“For AWS, Costa Rica is a key market in Central America, where companies rely on AWS to innovate and use the cloud to accelerate time-to-market and expand their businesses to reach customers locally and around the world, especially during these pandemic times,” explained Marcos Grilanda, AWS Regional Director. “The decision to open an AWS office in San José speaks to growing customer demand, the broad pool of talent located here, and the investments we are making to support the adoption of the cloud in Costa Rica. We are very excited to work with more Costa Rican companies and to help them drive innovation within their organizations while maintaining the industry's high standards for reliability, privacy, and security."
 
Andrés Valenciano, Minister of Foreign Trade, continued: “News of Amazon Web Services’ new Costa Rican location offers further proof that Costa Rican human capital is talented, resilient, and trained in professional areas of high demand for industry 4.0. In addition, it demonstrates that our country offers an optimal business climate for foreign companies seeking locations that enable an increase in efficiency, to carry out successful, safe, and innovative productive operations. As a government, we are committed to strengthening our country’s competitive advantages, so that more companies like AWS will choose us as their corporate home base for exporting quality services to the world.”
 
Jorge Sequeira, Managing Director of CINDE, stated: “We are proud to welcome AWS to Costa Rica. With the help of our local talent, AWS will contribute significantly to Costa Rica’s considerable cloud computing sector, which accounts for 54% of all industry 4.0 services that Costa Rica provides to the United States, Canada, and Mexico, as well as to other Latin American and European countries. As of September 2020, our exports on value-added services had reached $3.7 billion.”
 
Similarly, some clients and colleagues that have worked together with AWS in Costa Rica on AWS cloud adoption programs, highlighted the importance of the company's in-country offices and asserted that they will be of great benefit to Costa Rican companies.
 
Rodrigo Zamora, Executive Director of Grupo LAFISE, stated: “Our relationship with AWS has allowed us to innovate in a more agile and efficient way, bringing us closer to our clients and helping us provide better customer experiences. In 2020, more than 50% of our new clients were captured through digital channels, thanks to our digital onboarding process.”
 
Likewise, Alex Sánchez, Global Head of Cross-GDC Networks of Fujitsu stated: “For several years, Fujitsu has partnered with AWS to offer Costa Rican companies a leading hyperscale platform to host critical systems and drive business innovation. With the arrival of AWS in Costa Rica, we are able to continue in our mission to help more companies migrate to the cloud.”

• CINDE, Costa Rica's Investment Promotion Agency, reported 81 investment projects from 11 different countries during the pandemic.
• Multinationals in the country generated 19.806 new jobs, an 18% increase from the previous year.
• Costa Rica consolidates its position as a strategic ally for Nearshoring: Intel & Microvention are two recent examples of this stance.

San José, Costa Rica. December 15, 2020. CINDE – The Costa Rican Investment Promotion Agency- reported a record of 81 confirmed projects during 2020, 26 of which are new companies that selected Costa Rica for their Operations. Other 55 investment projects diversified current operations in the country with new processes or business lines as well as expansions.

Of the 26 new entries, 14 of them came from non-traditional origins representing 11 different countries such as Japan, Denmark, France, Germany, India, UK, and Bosnia and Herzegovina.

Among these is German-based ADMEDES, one of the world's leading contract manufacturers of auto-expandable nitinol (nickel and titanium) components used in the medical devices industries. The company selected Cartago, Costa Rica as their third geographic operation, which will add to its two centers in Germany and another in the USA.

Intel is another example with an investment of US$350 million in Costa Rica to revamp testing and assembly operations, which adds to its other three divisions in the country, including its Mega Lab, The Research and Development (R&D) Center, and its Global Services Center, all adding 2,000 people.

Eric Scharf, Chairman of the Board of Directors at CINDE, highlighted that these results, amid the pandemic, are a clear signal of Costa Rica's response and resilience and an excellent coordinated effort between the government, companies, and their employees to ensure business continuity.

“Within days, 98% of services companies in the country with over 70.000 people were 100% working from home. Manufacturing companies identified all critical on-site jobs which continued to operate under the strictest sanitary protocols, prioritizing the wellbeing of the people. Assurance of this business continuity with a clear rule of law and openness to trade demonstrated multinationals' trust in Costa Rica as their strategic partner for the new nearshoring," added Mr. Scharf.

On that line, Jorge Sequeira, CINDE's Managing Director added, “Over the years, Costa Rica has been the nearshoring site per excellence. This year, the pandemic reaffirmed Costa Rica's position. We had several expansion projects in manufacturing, driven by a supply optimization strategy. The results we had in 2020 reflect a high level of trust by multinationals in our country, where we were able to demonstrate strong response, resilience, and reinvention of businesses but more so, demonstrate our people's capacity."